Java Zen Enso - Copyright © 1999, Gregory Paul Engel

When you're small, you can't bully customers, so you have to charm them. Whereas when you're big you can maltreat them at will, and you tend to, because it's easier than satisfying them. You grow big by being nice, but you can stay big by being mean.


Paul Graham

Java Zen Enso - Copyright © 1999, Gregory Paul Engel

rev 20110922